Do shy people prefer to send email?

This study showed that people who are more extraverted and/or less socially anxious preferred face-to-face and phone conversations, while people who were more introverted and more neurotic tended toward email:

…Consistent with these expectations, the reported results revealed that Extraversion and Neuroticism were significantly correlated with media preferences. Extraverts and participants low on Neuroticism more strongly preferred media with high-richness levels (face-to-face communication compared to e-mail) than introverts and individuals high on Neuroticism…

Source: “Do Shy People Prefer to Send E-Mail? Personality Effects on Communication Media Preferences in Threatening and Nonthreatening Situations” from Social Psychology 2008; Vol. 39(4):231â243