The problem is I am being called into to constantly fix a sisters divisions problem. The secondary problem is, I have no training or experience in their systems. The third part is, I always manage to fix the issues and get business moving again.
Edit: Removed some doxxable items.
The sister division has constantly insisted that no others are allowed in their back yard, and all trespassing is dealt with severely. The current problem is construction delays because of supply line errors. Specifically, failure to secure SLA's and then hold those suppliers accountable. Bottom lining it, we miss bonus money for early completion of project. This particular instance we miss hundreds of thousand of dollars because we have problems getting valves. Every division has their own compliance and procurement logistic departments. Since the business is basically a highly specialized rocket surgery on every project. We are forced into the problem, but expect managers to handle the exceptions. I know the basic management tenet is to handle exceptions, but almost every contract is an exception.
One thing, I could insist that our department be trained in their procurement process. However, my people suffer because more work and no extra money.
The other thing, if we were cross trained we wouldn't handle it every day, so the potential for knowledge retention is basically nil.
Even the other thing, I lose my time because I am dealing with things. Well, because, I am known as a fixer. This is basically bullshit, but it's all in the game.
One more other thing is I let the project tank, because reasons. The companies reputation is damaged.
The last thing is, I would rather they own their own shit. The president knows I can fix everything and is very displeased that I didn't take the chief officer of operations (COO) promotion. We discussed my reasons over scotch and he knows I prefer field work, even though they bought my company specifically for that reason. He sees bigger things for me, but my heart isn't there. So, at the end he asks me to do the job, well, because I am beta bux for him. Owning that here and now.
The meat of the issue. The one I am really struggling with. The division closes ranks constantly. What would be the red pill method to deal with this ? I am at my wits end on handling their problems, for a glass of whisky in return.
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