After binging through a lot of Kitchen Nightmares, this comes up time and time again. Any time confronted it's always "I don't know," or "It's the chef." Bitch, you're the OWNER. You carry ALL the responsibility for YOUR business. Along with the burger clip among a few others, they completely absolve themselves of any accountability and pass it along to the nearest man. The title means a lot more to them then actually giving a damn about their business.