Help Desk, Certifications?

jkarovskaya · 2018-01-17T02:11:42+00:00

A+ isn't exactly useless, as it serves as computer 101 for true beginners.

Since you already have the job, you apparently have some knowledge/experience.

Network + wouldn't be a bad next step if you're weak on basics of IP, DNS, DHCP, and subnetting

Beyond that if you want to work towards Sysadmin/network admin, start working towards a CCNA, and an MCP or MCSA as first steps

CCNA https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/associate/ccna-routing-switching.html

MCP https://www.microsoft.com/en-us/learning/microsoft-certified-professional.aspx

I started in IT in 1988, it's been a fantastic career

Lots more about that in other subs like /r/IT_CERT_STUDY

laxin213 · 2018-01-17T02:05:43+00:00

In my neck of the woods, the A+ is a basic competency and foot in the door to do help desk. Can’t hurt but probably not needed...I do lotus domino (email) admin work currently, so I have certs with ibm stuff.

Generally I would say Microsoft certs, maybe try to figure out what your career path will be and then go from there. So like networking go N+, Cisco, etc.... better advice from someone in that area of expertise persay.

Edit:

Also wanted to add try to get your current employer to have you learning on the job and them paying for it... I’m sure you’ll be doing plenty of bs stuff like fixing printers and changing the batteries in wireless mice. What you need to do is have them adopt something marketable you want to learn and admin like say Microsoft share point. Then you can develop, launch, upgrade, maintain that sort of as a project. That will be your bridge into a better paying job at a larger company when you’re ready and give you exposure to a sub group of IT you want to specialize in .

scrapscrapscreetch · 2018-01-17T02:36:39+00:00

Get your ITIL foundation certain. It is non-technical but it helps to demonstrate that you know how to handle tickets.

Do not pay for a course. Get an online book, read it, realise you know a fair amount and do the exam. The main thing you will take away from it is terminology.

casra888 · 2018-01-17T03:08:06+00:00

Non of CompTIA certs are worth shit. Go Cisco

Title	Help Desk, Certifications?
Author	freedomloverdropout
Upvotes	5
Comments	10
Date	January 17, 2018 1:47 AM UTC (8 years ago)
Subreddit	Posted in /r/MGTOW
Original Link	https://old.reddit.com/r/MGTOW/comments/7qxj6g/help_desk_certifications/
Archive Link	https://theredarchive.com/r/MGTOW/help-desk-certifications.606047 https://theredarchive.com/post/606047

Comments