Recently, I have been working on increase my value by eliminating low valve behavior. So far I have slow down my walk ( I use to nearly fast walk everywhere) and I have learned to speak louder and relax (my shoulder use to rise when I talked IDK why).

Now I'm working on improving Vocal Tonality. I am the king of speaking in rapport building tonality. When I first began speaking neutral tonality over the phone people honestly didn't know who I was, that's how bad I am. My problem is I keep switching back to rapport building tonality.

Are there any exercises to train myself to speak in neutral or breaking rapport tonality ?

I am also trying to use less filler words such as "like, and um " any tips to help ? especially with "like" it's very feminine.