I started working for a large Telecomm, I worked inbound customer service and sales for 2 months before being moved over to the actual sales department t.

Since then I've done a lot of reading and it struck me, life is sales. My call flow at my work goes like this

  1. Introduction (and asking address and callback number but ignore that)

  2. Capture interest and set the stage,

  3. MCN (manage customers needs) ask open ended questions, establish repoire, learn about the customers needs basically, usually longest part of the call)

  4. Pitch

  5. Approach the cost

  6. Countering objections

  7. Close

Do you not see this as a metaphor for everyday life? Think about picking up a girl. 1. I introduce myself to a cute girl at the club. 2. make a joke or say something witty interesting and immediately establish I'm sexually interested in her subtley. 3. We shoot the shit, dance, I learn about what kind of things make her laugh and what kind of person she is, shy, party girl, slut, innocent, whatever. If we're not dancing I'm making sure to engage her in conversation and not ask boring yea or ko questions, but open ended ones that make her spill the beans on herself and use that in my responses to establish repoire. (This is probably the majority of the time you spend together) 4. Pitch, get sexual depending on context if you're trying to get laid that night, and suggest you go home together. 5. Doesn't really apply here but does in a lot of other types of interaction 6. She says her friends will hate her, she says she can't be out too late, she says she normally doesn't go home with guys she just met. Handle the objections. 7. Close, she hanging off you and convinced herself this could be okay, before she changes her mind, tell her, calling a cab now, you're coming with me.

I want your thoughts on this. This sort of thing applies to many everyday things, you're constantly selling yourself. Whether it be finding for a project, getting a raise, getting a friend to help you move, convincing someone to invest or partner in your business. This sort of flow applies everywhere.

I just wanted to share my ideas, see if you feel they are useful, and get feedback.