I am in need of some serious help. I think my mom was too nice and raised me too well. The values she instilled into my head are good, but is making me a bitch. She told me to avoid conflict, do my own thing and keep my head down, treat others with respect, always be nice to people, etc. Now, I'm in my 20's and I've never been in a conflict so idk how to handle one, can't say no to people, and can easily be pushed around by people at work. I don't want to offend anyone so I just do as I'm told. When a coworker or customer is rude to me, I get really upset and have to hold back tears. I don't know what to do. I would appreciate some advice on this.