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[+]waffebunny [recovered] (9 children) | Copy Link
My brother-in-law ran into a similar situation. He's got over a decade of experience in the restaurant industry - working front of house, in the kitchen, in the back office - you name it.
Anyhow, after a management massacre at his place of employment, he went looking for a new job. (He wasn't fired, but the new management cut his hours from full-time to exactly one shift in two weeks - a dick move if ever there was one, and I wouldn't be surprised to discover most likely an illegal maneuver to force people out the door.)
He hit up a restaurant that was just on the verge of opening, and needed no less than thirty new hires. They ended up turning him down (and didn't even bother to call to let him know). We later scoped out the place once it was open and wouldn't you know it, the front counter was occupied by a block of young, blonde women. We even found out, later on, that the place hired my daughter's old babysitter - a great girl, but just out of high school and absolutely no formal experience to speak of.
Funnily enough, my brother-in-law did get in at a small, local restaurant - and not only is he thriving, but they are currently trying to hire more servers in his age range, as the younger staff are simply not as invested in their work.
[–]dannomac 2 points3 points4 points (1 child) | Copy Link
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[–]MockingDead 0 points1 point2 points (6 children) | Copy Link
[+]waffebunny [recovered] (5 children) | Copy Link
I don't think the problem is that young women serve poorly as waitstaff, so much as young women rarely have reasons to be invested in what is frequently seen as low-paying work with little in the way of advancement or long term opportunity.
For instance, the restaurant in which my brother-in-law works has, during his tenure, churned through half a dozen young, female servers. Each one has given far less than their full effort - some because they have greater aspirations (and soon leave for college), some because they know there is a safety net waiting for them (friends, family, loved ones with alternative lines of income) should they mess up.
By way of comparison, my brother-in-law works as hard as he does specifically because the job is all he has - to slack off is to cut his own income in half (or more, given the nature of tips-based employment). I suspect the same is true of many male servers (society is frequently less forgiving of down-on-their-luck men), and most older servers - it's not a part-time job, it's not a summer job, it's their job - and doing it to anything less than the fullest of their ability is not an option.
[–]MockingDead 0 points1 point2 points (4 children) | Copy Link
[+]waffebunny [recovered] (3 children) | Copy Link
I'm fairly sure there's some adage to the effect of "Good service, by definition, goes unnoticed; but bad service will be remembered forever."
Hell, literally right now, my brother-in-law is telling me about an incident from work today - two new staff (young, female, soon off to college) apparently decided that they were two precious to help the other servers during a crush. I mean, who even does that?
"Nope, sorry, can't help you - that's not my table."
"But my hands are full, and I need help."
"Not my table."
"But you aren't doing anything right now!"
"Not... my... table."
On the bright side, the restaurant owner hates this kind of crap - I wouldn't be surprised to learn tomorrow that the two employees in question will be leaving slightly earlier than planned.
[–]MockingDead 0 points1 point2 points (2 children) | Copy Link
[+]waffebunny [recovered] (1 child) | Copy Link
I had much the same experience myself some years ago, working as an 'alley cat' (a sort of British bowling alley server that would serve you at your lane). Our sales numbers were tracked, and it infuriated me no end that my nearest competitor was a young lady whose primary skill was jiggling her breasts. (And please understand, this is not crude hyperbole - this is actually what she did - she would punctuate interactions with male patrons by oscillating her torso.)
On the bright side, it's good to know that the knife cuts both ways - there's a fellow in our company; young, athletic, pearly white smile - the complete package. He works primarily as a salesman, interacting with a number of national and state-level organizations that are, demographically speaking, comprised almost entirely of older women. Suffice to say, the position is working out very well for him...
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